Can I get something the same day or next day?


No. We do not offer same day or next day products. We are not a print shop. We are a Graphic design company that partner with commercial press printers to offer print items for you.

FREQUENTLY ASKED QUESTIONS (FAQs)

I have some questions that I need answered before I order - Can I just call you with it?


We have 24/7 phone and email customer support. However, we are a small business and it would be very time consuming for us to review details over the phone. It is much easier for you to email us everything that way there is no mis-communication and we have everything in front of us in writing when working on your order. We want to provide quick service, so less time on the phone means more time processing orders fast.

How long does it take for my order to get done and to me?


All orders have different turnaround times. Generally Business cards, Postcards, and most products will take 3-6 business days. Typically it will take 2 days to print and 1 day for shipping to you. All turnaround times are estimates. Brochures, menus, and forms like receipts, contracts, and invoices will take 5-10 business days. We do not count the weekends or holidays in our turnaround time.

Can I order in store or in person?


No. We are an online business just like Vistaprint, Amazon.com, or eBay and other online businesses you are familiar with ordering with. 

I am an old customer from when you had a storefront location in Bayonne, Can I get the same design printed?


Yes. Nothing has changed since we were in the storefront. We are the same. We operate everything the same. Same sample process where you see the sample via email before and same turnaround (which is now actually a bit faster than before). The same great quality as well. We keep your designs on file so you can get the same item printed - no problem.

How do I place an order?


You can order online on this website or you can contact us with various convenient ways like: Text message, 24/7 Customer Service via phone and email, Chat online, or the contact us form on this website. 

Why are your prices so low?


We have low prices because we have a mission to offer affordable products with high quality and with a reasonable turnaround time. By us operating online we save money in other areas that allow us to provide lower prices to our customers. We also do wholesale prices (large quantity prints) that allow us to give lower prices as well. 

I am a NEW potential Customer. How do I know I can trust that I will get what I ordered?


Trust is a huge factor that most new potential customers face when deciding to order with a company that is new to them. You can trust us because we have been in business since 2009 and have zero complaints with the Better Business Bureau (BBB.org) or anywhere online as a matter of fact. We are in business to stay in business. Therefore we take every order serious (big or small) and try our best to give you a seamless experience so that you can become a returning customer. All the sample work you see on this website or on social media are REAL customers. We have plenty of satisfied customers. If you are still unsure, you can order something small like business cards and give us a try. If you like it - in which I am sure you will - you can order more things from us. Also we offer samples. So if you want to see a sample of paper texture before you order, we can supply that as well. 

How do I pay for my order?


You can pay online or we can send you an invoice. The invoice we send is through PayPal. PayPal processes our credit card transactions. We do not see your card information at all nor can we store it because we do not see it. The only time we can see your card info is if you need to pay by phone in which you would give us your card to process your order manually. You can also send us a check written out to DttGraphics. Check processing is the longest method as we cannot start your order until the check clears. Send your check to Dttgraphics 297 Route 72 W, #139, Suite 35 Manahawkin, NJ 08050. If you prefer to send us the payment via Paypal - our email address for Paypal is contact.dttgraphics@gmail.com